Our referral staff will work hard to match the right caregiver with the client’s caregiver preferences. It’s one of the most important things that we do! Through years of experience in the registry industry, we have found that the better the match, the better the care.
We pride ourselves on matching the right caregiver with the right client, but you and your caregiver decide how long a home-care relationship will last. If a referred caregiver takes a day off and you ask us to refer a replacement caregiver, we try to refer the same replacement caregivers who have worked with you in the past, unless you advise us otherwise.
We encourage caregivers to carry their own personal liability insurance policy, which most do.
Yes. We can refer a caregiver to you wherever you call home. The caregivers we refer can work with you in the community where you reside.
Yes, we work with all long term care insurance companies and will process all of your paperwork and submit the claims on your behalf.
Although we work diligently to refer to you caregivers who best-match your caregiver preferences, if you ever need to make a change you can end a home-care relationship with a caregiver at any time, at your discretion. If you do so and would like us to refer another caregiver to you, call us 24 hours a day, 7 days a week and we will promptly work on identifying and referring to you another caregiver who best matches your caregiver preferences.